Bring the piece that matters to you.
We organise repairs by the piece you're holding, not by the technical name of the fix. Tell us what the piece is and what happened to it; a photo is enough to start.
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Reference piece · chain Chains
It broke, got tangled, or the clasp won't close.
What people bring
- A chain that snapped or has an open link
- A clasp that no longer holds
- A badly tangled chain
What exactly is done
Specific techniques (soldering, clasp replacement, resizing, stone setting, polishing): to be confirmed.
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Reference piece · ring Rings
It doesn't fit anymore, it's worn, or a stone came loose.
What people bring
- A ring that no longer fits
- A worn or bent band
- A loose or missing stone
What exactly is done
Specific techniques (soldering, clasp replacement, resizing, stone setting, polishing): to be confirmed.
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Reference piece · earrings Earrings
The post bent, the back got lost, or only one is left.
What people bring
- A bent or broken post
- A lost earring back
- A pair with only one left
What exactly is done
Specific techniques (soldering, clasp replacement, resizing, stone setting, polishing): to be confirmed.
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Reference piece · bracelet Bracelets
The clasp fails or a link came loose.
What people bring
- A clasp that opens on its own
- A loose or broken link
- A bracelet that lost its shape
What exactly is done
Specific techniques (soldering, clasp replacement, resizing, stone setting, polishing): to be confirmed.
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Reference piece · medal Pendants and medals
The bail opened or it lost its shine over the years.
What people bring
- An open bail or jump ring
- A medal that lost its shine
- A pendant that came off its chain
What exactly is done
Specific techniques (soldering, clasp replacement, resizing, stone setting, polishing): to be confirmed.
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Reference piece · pendant Another piece
Not on the list? Send us the photo anyway.
What people bring
- Any other piece that matters to you
- An heirloom you're not sure can be fixed
What exactly is done
Specific techniques (soldering, clasp replacement, resizing, stone setting, polishing): to be confirmed.
All photos: reference pieces, not the shop's work.
Not sure it can be fixed?
Send us a close-up photo in daylight and we'll tell you what can be done.
- LightIn daylight, on something light-coloured.
- DetailA close-up where the damage shows.
- SizeIf it's a ring, tell us your size if you know it.
- Price
- to be confirmed
- Turnaround
- to be confirmed
- Estimate
- to be confirmed